The Exploratory Survey of Usage Data with Chatbot for Neurodiverse Individuals
Main Article Content
Keywords
neurodiversity, chatbot, online support system
Abstract
In Japan, people facing daily challenges without a medical diagnosis have difficulty receiving public support services. We aimed to improve their accessibility to support information through text-based chat communications using chatbots and professionals. This study discusses the roles of chatbots and professionals based on our developed chatbot usage data.
References
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Nakano, Y., Takahashi, T., Okazaki, S., Nakajima, N., Waki, T., Sueyoshi, A., Matsuta, N., & Sasaki, G. (2021). Daigakusei wo taisyo toshita “Komarigoto sitsumonshi”no datosei narabini hattatsu shogai tokusei to ninchi noryoku tono kanren no kensyo [Study of the Validity of “Support Needs Inventory” for University Students and Its Relation between “Support Needs Inventory,” Developmental Disability Characteristics and Cognitive Abilities] Japanese Journal of Disability Sciences, 45(1), 31–41. https://doi.org/10.20847/adsj.45.1_31
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Sasaki, G., Sueyoshi, A., Takahashi, T., Ogura, M., Takeda, K., & Haraguchi, H. (2022, September 10-11). Hattatsusyogai ni kanrensuru taisyohou teian chatbot no musakuika hikaku shiken [Randomized controlled trial of coping suggested chatbot related to developmental disabilities] [Poster session abstract]. The 41th Annual Conference of Japan Society for Educational Technology, Kawasaki, Kanagawa, Japan. https://www.jset.gr.jp/taikai41/program.html
Sasaki, G., Takahashi, T., & Takeda, K. (2018, July 16-20). The relationship between support needs, grades, and needs for consultation of students with ASD and/or ADHD in Japanese University [Poster session abstract]. Association on Higher Education and Disability (AHEAD) 41th Annual Conference, Albuquerque, New Mexico, United States. https://www.ahead.org/events-programming/conferences/2018-annual-conference
Singer, J. (n.d.). Neurodiversity: Definition and discussion. Retrieved March 11, 2024, from https://neurodiversity2.blogspot.com/p/what.html
The Hokkaido Shimbun Press. (2023, April 18). Inochi no denwa, kensu saita nanoni soudanin husoku. Hokkaido no kensyusei 30niti made bosyu [Inochi No Denwa, Lack of counselors despite the highest number of cases. Recruiting trainees in Hokkaido until the 30th.]. Hokkaido Shimbun. https://www.hokkaido-np.co.jp/article/833966/
TOWNNEWS-SHA CO., LTD. (2024, January 18). Motomu Soudan-Bora! [Wanted! Counseling volunteer]. TOWNNEWS. https://www.townnews.co.jp/0115/2024/01/18/715996.html
Bradford, D., Ireland, D., McDonald, J., Tan, T., Hatfield-White, E., Regan, T., Kidd, T., & Farr-Wharton, G. (2020). ‘Hear’ to help chatbot: Co-development of a chatbot to facilitate participation in tertiary education for students on the autism spectrum and those with related conditions. Final Report. Brisbane: Cooperative Researcher Centre for Living with Autism. https://www.autismcrc.com.au/sites/default/files/reports/3-062_Hear-to-Help-Chatbot_Final-Report.pdf
Centers for Disease Control and Prevention (2022, December). Basics about Autism Spectrum Disorder (ASD). https://www.cdc.gov/autism/about/?CDC_AAref_Val=https://www.cdc.gov/ncbddd/autism/facts.html
Grové, C. (2021). Co-developing a mental health and wellbeing chatbot with and for young people. Frontiers in Psychiatry, 11. https://doi.org/10.3389/fpsyt.2020.606041
Institute for Information and Communications Policy (2023, June). Reiwa4nendo jouhou tsuushin media no riyoujikan to jouhoukoudou ni kansusu chousa houkokusyo [Survey Report on Information and Communication Media Usage Time and Information Behavior in FY2022]. Ministry of Internal Affairs and Communications, Institute for Information and Communications Policy. https://www.soumu.go.jp/main_content/000887660.pdf
Nakano, Y., Takahashi, T., Okazaki, S., Nakajima, N., Waki, T., Sueyoshi, A., Matsuta, N., & Sasaki, G. (2021). Daigakusei wo taisyo toshita “Komarigoto sitsumonshi”no datosei narabini hattatsu shogai tokusei to ninchi noryoku tono kanren no kensyo [Study of the Validity of “Support Needs Inventory” for University Students and Its Relation between “Support Needs Inventory,” Developmental Disability Characteristics and Cognitive Abilities] Japanese Journal of Disability Sciences, 45(1), 31–41. https://doi.org/10.20847/adsj.45.1_31
OpenAI. (2022, November 30). “Introducing ChatGPT.” https://openai.com/blog/chatgpt
Sasaki, G., Sueyoshi, A., Takahashi, T., Ogura, M., Takeda, K., & Haraguchi, H. (2022, September 10-11). Hattatsusyogai ni kanrensuru taisyohou teian chatbot no musakuika hikaku shiken [Randomized controlled trial of coping suggested chatbot related to developmental disabilities] [Poster session abstract]. The 41th Annual Conference of Japan Society for Educational Technology, Kawasaki, Kanagawa, Japan. https://www.jset.gr.jp/taikai41/program.html
Sasaki, G., Takahashi, T., & Takeda, K. (2018, July 16-20). The relationship between support needs, grades, and needs for consultation of students with ASD and/or ADHD in Japanese University [Poster session abstract]. Association on Higher Education and Disability (AHEAD) 41th Annual Conference, Albuquerque, New Mexico, United States. https://www.ahead.org/events-programming/conferences/2018-annual-conference
Singer, J. (n.d.). Neurodiversity: Definition and discussion. Retrieved March 11, 2024, from https://neurodiversity2.blogspot.com/p/what.html
The Hokkaido Shimbun Press. (2023, April 18). Inochi no denwa, kensu saita nanoni soudanin husoku. Hokkaido no kensyusei 30niti made bosyu [Inochi No Denwa, Lack of counselors despite the highest number of cases. Recruiting trainees in Hokkaido until the 30th.]. Hokkaido Shimbun. https://www.hokkaido-np.co.jp/article/833966/
TOWNNEWS-SHA CO., LTD. (2024, January 18). Motomu Soudan-Bora! [Wanted! Counseling volunteer]. TOWNNEWS. https://www.townnews.co.jp/0115/2024/01/18/715996.html
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Published
Jan 1, 2025
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Section
Research Articles and Essays
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