Employment of People with Disabilities in the Hotel Sector in Zimbabwe Challenges and Opportunities

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Oliver Chikuta
Lovemore Chitambara
Phanos Matura


disability, employment, hotels, Africa


This study seeks to establish the extent to which people with disabilities (PwD) are employed in the hotel sector in Zimbabwe. The study was motivated by the continued emancipation of PwDs globally and increasing acceptance by industry of disability. Using a qualitative approach (interviews with hotel managers), this study reveals that PwDs are not employed in Zimbabwe’s hotel sector. Stigma, lack of information/knowledge about disabilities, and supposed costs related to accessibility are the main challenges to the employment of people with disabilities in the hotel sector.

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